Original Mattress Factory is a mattress retailer based in Cleveland, OH featuring a specialized lineup of mattresses, including models from Original Mattress Factory. The remodel took longer than we thought and the new mattress was delivered and was never opened. available mattresses, in addition to other online options that match Really over-priced product. We purchased a California King a few years ago. The warranty is a joke! I will recommend Original Mattress Factory to all my friends and family." This company won't even think about fixing a mistake. And be especially careful with the adjustable bed base. Like having an HOA for my mattress. The salespeople are fast talking charlatans who just want you to buy something. It actually wakes me up. I can't begin to tell you how wonderful this company is. They told me they would come check it out. Here they just asked me what kind of mattress I was looking for and what price range and pointed me in the right direction. There were no games or switches at purchase time. Do you work for Original Mattress Factory? I've had them for about 3 years, and they're terribly uncomfortable. They told us that every orthopedic mattress they have is highly supportive (9/10) and we should choose between them based on comfort, so that's what we did. And the products are NOT worth the cost. We never considered another mattress. Some links on Slumber Search are referral links. Based on 3,663 real owner experiences with this brand. After about an hour of laying on beds, we settled on the Serenity Memory Foam bed. Employees: 34. All we asked for was an exchange of the dropped frame. Our score: 6.0. He explaned to us all about the mattress and their inner makings of them. AAA+++! We bought one of the top rated mattresses, King Orthopedic Euro Top. My husband and I felt old before our time every morning. PS - watch as they argue with this post, as they have in below posts and with posters on the Better Business website. pay their drivers $50 to come and turn them for us! If this is your business, claim your profile to update this information directly. The pros: Mid-grade innerspring options with a good blend of comfort layers. Read review. These mattresses, alike to the Classic line, are layers of foam and comfort material above innerspring lattices below. DO NOT buy a mattress from The Original Mattress Factory! We feel our quality at every price level is second to none! If you don't like it you can bring it back. When it comes to your own comfort, your own body is the only North Star. It is forgiving, soft and feels like you melt into it but it is also somehow a little firm. Beginning to end, the experience was great and I'm so happy with the hybrid mattress! Powered by GoodBeds intelligent matching technology, you can even get your He is out a lot of money.Mattress Firm gives you 120 days to try it out. Today is 1/27/2021. The store in Fayetteville is wonderful. unique needs and preferences. I just firmly believe that their info is flawed and their sales pitch pointed us in the wrong direction. I should have bought a different one :-(. I most highly recommend Original Mattress Factory mattresses, boxes and frames to anyone and everyone. I am so grateful to Chris and his staff for their patience and calmness. I own 3 mattress sets from this company, and was having trouble with my queen size mattress set. Here are. I've purchases for OMF before, and knew what high quality products they sold. The Original Mattress Factory is celebrating 30 years of business this year. Will never buy from OMF again. I have so much regret. ", "Salesperson was not pushy, but offered a wealth of information to help us make our decision. Want split box springs for your queen bed? I bought a mattress from their Sq. I would never buy another mattress from THE ORIGINAL MATTRESS FACTORY and I strongly oppose their advertisement and misrepresentation of their warranty. It's strange- it seemed VERY plush and soft in the store. Before shopping at Original Mattress Factory Orthopedic, take a short quiz to find which of their mattresses best matches your Their sales pitch describes factory direct quality and prices. Shop today! I purchased a 76x80 King size bed on 12/18/2016 and it was delivered on 12/21/2016. Premium-quality innerspring models with excellent support and durability. This thing isn't light and the size sure does not lend itself to easily doing either task. I would recommend the split boxspring if you get the queen, as the solid is even more challenging to move with than the mattress itself. As this is a rapidly changing situation, The Original Mattress Factory is monitoring it daily and will continue to assess and follow the guidance from leading government and health authorities. personal match score for each of Original Mattress Factory Orthopedic's May 10, 2021 8:00:00 AM. As for the delivery, it was quick, and the delivery people were efficient.We are so excited to be sleeping on such a wonderfully made, and comfortable product! When I called the store they said King Size mattresses will develop the trench and the hump if they are not rotated or flipped regularly. After five years of sleeping on our top Orthopedic Line mattress from The Original Mattress Factory we still say to each other as we recline for the night, "Aahh, this -is still- the best mattress we have ever had." They would come back in an hour. I spent time stretching out on all 4 and made my decision. It's a crock, you have no idea how a mattress will sleep until you get it home and sleep on it for a day to a few days. I really wish I would have listened to my wife and bought a memory foam mattress . No big deal. It is a sales pitch, nothing more. Not sure which type of bed to buy? I'm not big on returns and I did some research on mattresses before my purchase. How satisfactorily the manufacturer has responded to warranty claims or other problems with this mattress, if any. Powered by One other item, they may say you can flip them, but the queen mattress is so heavy, it is almost impossible to flip. They have gotten a box spring up a set of stairs that professional movers could not (they had to hoist it up to my roof deck using a rope), all without damaging anything. The reviews here are aggregated from other sources across the Internet and although we have tried only to find trustworthy reviews, the content and scores here may be subject to manipulation by agents acting on behalf of manufacturers and marketers. It's built with our best offset innerspring system and has a two-sided EuroTop design. They essentially just stole this money from us. They are super nice, professional, and will take away your old bed, too, along with all the plastic and packaging from the new set. Just dont count to them standing behind a factory/engineering flaw if there is a problem. ", "My sleep quality has improved with my new mattress and box spring. Horrible. No pressure sales. Another $60. Before shopping at Original Mattress Factory Regency, take a short quiz to find which of their mattresses best matches your Ron Trzcinski founded OMF in Cleveland, Ohio in 1990 because he knew there was a better way to make and sell mattresses. She now does not have the back pains anymore. I came in with a battery of questions for the salesperson, and he was very thorough with all his answers. I doubt this one will make it to next year and out it goes. I am sleeping well with no back problems!!! The GoodBed Quiz is by far the best starting point for any mattress shopper. Katherine P in Chicago, IL, Save Selected Size Do you have something to say about your Original Mattress Factory mattress? Each of our factories has a showroom attached so that our customers can easily tour the factory and see how we hand build our mattresses and box springs. As a result I always feel like I am going to fall out of bed. Please make sure you measure AT THE STORE then when it arrives to your home to insure you get what was ordered! Most manufacturers have no dip qualifications or under and inch for their warranty. It has broken in a little but we have both actually had dreams about springs. That couldn't be further from the truth though! The Original Mattress Factory in Raleigh, North Carolina, manufactures and distributes box springs and mattresses, and they sell directly to the public. They WLL NOT do ANYTHING. We can exchange it for an additional fee. The pros: Multiple firmness options for all-foam mattress varieties. $50 extra. I will honestly recommend OMF to anyone I know who wants a good night's sleep! The mattress is large and heavy and difficult to rotate with nothing to grasp at the foot and head. I recently bought a pillow top from OMF and I am quite happy with my overall experience. I expected delays and additional cost from OMF. We are sleeping well these days and hopefully for many years to come. Will never set foot in their stores again and will warn everyone of their tactics when the subjuest comes up. Our value is exceptional because we use only fine quality . Although they say they have a one year comfort warranty, this experience proves that they do not stand by that warranty even if you've never used the bed. I would recommend that anyone reading this steer clear. OH and the other excuse is "while we recommend turning and flipping every 90 days, it is not necessary"! How Original Mattress Factory Adjustable Beds Work? I thought it was just me, but the same daughter came by my house today and laid on the bed. stitched cotton padding and handles for ease of turning. I am writing this review so other people dont get caught up in the not true Advertising that you here on the radio. Seriously we love it. Awful experience would not recommend ! Will definitely buy again if I need another! This company has its roots in OH. How well this mattress minimizes pain or tingling in key "pressure points" especially your shoulders and/or hips when sleeping on your side. After already telling us that there is something wrong with it. Like all things you read on the Internet, understand there is no better judge than yourself. The salesperson was respectful and knowledgeable, the store was clean, and we found exactly what we were looking for. Terrible quality. your criteria. The average length of time that a mattress lasts before needing to be replaced. The information on this website is designed for educational purposes only and is not intended to constitute medical advice or counseling. The pros: Price competitive mattress options that sleep cool and come in a variety of firmness options. Product sells itself. Their pricing makes it feel like they are nickle-and-diming you. Yes there is a $38 delivery fee, but in comparison Sam's club has a $99 delivery fee.I've only had my mattress for a week and I have never felt better. I've just bought my 3rd mattress from The Original Mattress Co. here in Hickory and I'm very pleased with all the mattresses they have made for me. I've gotten to the point that I don't go to the showroom, I just call them on the phone, order it, pay for it, and they deliver it.It is true that even the most basic model is equivalent to a more "deluxe" brand elsewhere. Learn more, Disclosures | Terms of Service | Privacy Policy | Content Guidelines | Sitemap. When I reported this to the store attendant, the reply was that I am out of warranty.come and but a new one! The mattress measured at 7". Never purchase a bed from this organization. Amish craftsmanship in the framework, honest about what materials are used in the mattress (as compared with other retailers), and production of mattress in factory located behind the store. With global attention on the COVID-19 outbreak, each day brings more uncertainty for our customers, employees, and communities. Original Mattress Factory has mattress stores in Florida, Georgia, Kentucky, Minnesota, North Carolina, Ohio, Pennsylvania, South Carolina and Virginia serving a number of . Curitiba, Paran - Brazil comments sorted by Best Top New Controversial Q&A Add a Comment WOW !! The customer service after sale is merely repeating We cant do that. over and over. The Original Mattress company was started by experienced professionals who worked at Sealy and Stearns & Foster companies before. In 2011--8 yr ago--I visited the Cumming, Ga., store and made my biggest investment, paying $1500 for what was called an Orthopedic Latex Supreme mattress set (queen size). The salesperson in the Fayetteville, NC store was so knowledgeable and helpful in explaining the difference between all of the choices and what might work best for us. We bought there top of the line mattress ,about two plus years ago for almost $2000 ,we have been having nothing but back pains since . We are not doctors -- if you have a medical condition, please consult your doctor.The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. Best purchase we've made in years. I weigh 150 pounds and sleep alone but the mattress is worn out. Editor's Note(s): The Original Mattress Factory celebrates 30 years. +/- lasting support +/- pain relief +/- firmness. In fact they have a whole "procedure" and wording that protects them from this in their warranty, because this has obviously happened before. I was not told that when I purchased the set. The Regency series is similar to the Classic line, but with more comfort layers on top and a higher profile. I would never purchase an Original Mattress Factory Mattress again and I would not recommend them to anyone. If you are late with those tasks the mattress will develop a high spot in the middle and trenches between the hump and edge where you sleep. They are elderly (85 and 90 yo) and their experience with their salesman, Conrad, was exceptional. $1,050.00. WASTE OF MONEY AND TIME. REP!!! I trust the OMFs craftsmanship. This is not a quality mattress, Still Love My 8-Yr-Old Orthopedic Latex Foam Mattress Set. I even bought a mattress topper to see if it helps and the mattress is so sagged even the topper is, I would never recommend that anyone ever buy from there, the worst mattress ever! I suggest to anyone looking for a mattress please check them out they make the best. It's $69 a visit. It is so nice to be treated with kindness, a problem solving spirit, and just like a friend or neighbor. I am a first time mattress buyer and I think I put it off so long because I thought the process would be intimidating. Also love the fact that it's two-sided, a feature our previous, as well as most new mattresses, don't have. So far, it's everything I've read and seen reviews on. Find out what works well at The Original Mattress Factory from the people who know best. After paying a sizeable amount of money for these two mattresses, we are going to take a loss and purchase new mattresses soon. That, in and of itself, is reason enough to avoid this place at all costs.on top of an inferior product! Original Mattress Company has the best mattresses. The one gentleman made some calls - we could have a split for a nominal up-charge but it wouldn't match our set. your criteria. Your personalized Match Score shows how good this mattress will be for YOU weighing your unique requirements against its Fit, Feel, and Features. We didn't have a lot of money to spend and bought a double sized, supposed to be 10 inch deep mattress. They also have a custom line for those that are looking for something that is more specific for them. NAICS Code: 33791, Mattress and Box Springs Manufacturing and Retailer. I don't know how that is possible but it is living up to its hybrid name. A dozen of questions were asked to attempt to justify the mattress problem was not the fault of the company. available mattresses, each of Original Mattress Factory Serenity's The The Original Mattress Factory Orthopedic Luxury Firm is part of the Mattresses test program at Consumer Reports. your criteria. I ended up spending about $100 more for a padded mattress topper. I will certainly recommend the Orthopedic Pillow Top Mattress Set and The Original Mattress Factory to all my friends and colleagues. Highly recommend Original Mattress Factory.It was recommended to me by Consumer Reports. It's your problem not ours. I can feel the springs when I lay down. Get the biggest discounts from the best online brands. I liked it a lot. personal match score for each of Original Mattress Factory Serenity's We've been sleeping on the mattress for a few months now and it has definitely made a positive difference. At home, not so much. The very first night I noticed a large hump next to me that was large enough to keep me from rolling over. Oddly I don't recall that being discussed either. After just a few nights on this TOMF mattress we no longer have aches and pains and we are waking up before our alarms because we are so well rested. I'm sure that feature will result in a longer life mattress. The delivery men were very friendly and efficient. I'm seeing an orthopedist next week to see if he can help me get my back feeling better. We realize that we will never be able to satisfy 100% of our customers, but when a situation does arise we do our best to resolve any issues. This is not always the case for older people when they go shopping.I will definitely be referring my friends. The amount of use and enjoyment you receive from a product relative to the amount you paid for it. Avoid this place at all costs. The mattress is firm but soft at the same time and I'm sleeping like a teddy bear. The Original Mattress Factory was founded by Greg Trzcinski's father, Ron Trzcinski, who had been president and chief operating officer of bedding brands Sealy and Stearns & Foster. We made our purchase and was shipped on time as promised. I bought the Orthopedic Pillow Top Mattress Set about three weeks ago and this is the best mattress I have ever had in my life. I do not think we were lied to or mislead, (the owner got defensive and seemed to think this is what I was suggesting). I am so happy to write this post. Owners Rating is a summary of what real owners of this product are saying about their experience. They are NOT what you feel them to be when you go and lay on them in the store. It was awesome, and it feels like the issue is fixed. I recommend staying clear. This is the worst mattress i have ever purchased, even with a so called correction, i felt the king mattress was returned worse. LOVE our Euro Top Mattress. With over 50 shops across the east coast & an online store. Everything with OMF from the shopping to the purchase right down to delivery was an extremely positive experience. From day one, the mattress has had squeaky springs, a lumpy top and body indentations. I am into day 6 of sleeping on the mattress and my lower back pain and neck pain have returned with a vengeance. BUY DIRECT FROM THE FACTORY AND SAVE; Call 817-334-0361; CONVENIENT DELIVERY OPTIONS; . ", "We will forever buy bedding from the Original Mattress Factory. He then said that their customer service would call us. Don't obsess. Totally mislead by the sales person. Serta SleepTrue Meadow Brooke Plush Pillow Top Mattress. When we arrived home, the delivery men weren't too far behind us. Squeaks, bounces, sags, and have horrible back pain. Highly recommend them for an awesome night of sleep. We would have aches and pains when getting out of bed. Powered by GoodBeds intelligent matching technology, you can even get your That was on a Monday, on Tuesday, Jeffrey came out to see my mattress (he wore the carpet booties - a huge plus for me), and he took apart my bed. We'd recommend your company to others and pricing was good too. I have since purchased another mattress which is without problems for less money. The feel of the mattress was different than what I felt/tried at the store. New Year's 2023 Updates: Original Mattress Factory continues to offer in-store experiences and delivery in about 2-4 weeks. Perfect delivery people and a great mattress. personal match score for each of Original Mattress Factory Regency's Everything was in stock and they threw it all in the van for me.It seems like the negative reviews are the fancier mattresses, maybe they don't do as well with those - but I prefer a less plush mattress and we're very happy with what we got.VERY low pressure sales, very happy with the mattresses. Do NOT shop at this company for any product. Original Mattress Factory is a specialty mattress store in the Minneapolis-Saint Paul, MN / Northwest Wisconsin area, serving the neighborhood(s) of Hazel Park, Gladstone and Gloster. I have been struggling with back pains since I got it delivered on May 18. A new venture for industry veterans. Brought it back within 2 hours. Before shopping at Original Mattress Factory Classic, take a short quiz to find which of their mattresses best matches your I also thought that we would be sleeping on the floor because we dismantled our old platform bed. I purchased another one for my daughter! 2023-2024 Slumber Search $1,000 Scholarship. Sink in, sit up to tur, Worst experience ever buying bedding. The handles make standard flip-rotation easy enough. 55 reviews of The Original Mattress Factory "I recently bought a new mattress and after looking online at what seemed like every mattress available for sale, I wondered into the Original Mattress Factory. ", "Good. GoodBed's intelligent matching technology, this short quiz will also show you your top matches Promo Codes are a way for GoodBed users to save extra money when buying a mattress online. Do not buy from them!!! The manager offered us the foam mattress for $900 more. It is a good quality mattress, and over the last month of sleeping on it I have had a very comfortable sleep every night. This is our second mattress from the Original Mattress Factory. We work directly with the leading online mattress retailers to get the best available discounts for our users.With this code, the savings will be immediately applied to your order. Thank you Chris. Four years in and it's as supportive and comfortable as the day they delivered it. GREAT!!! My husband and I purchased a mattress in September of last year- when we were not happy with the comfort we were told it was because we did not purchase the box spring- so not only did we purchase the box spring but we upgraded the mattress spending an additional $670- After a few months we are still unhappy not only can you feel every movement of your partner but it feels as if you are falling out of the bed- $1500 and we both cannot sleep through the night- , I was not happy with the surly attitude of the delivery people. Many places now dont offer dbl sided mattresses. Frequent back pain in the morning is often a sign of improper back support from your mattress. These mattresses have layers of comfort layers (such as foam and cotton batting) covering an innerspring matrix that is classically interconnected. You think you pay for quality. We bought a foam $2000 plus mattress and it has no support after just two years. We replaced a 15 yr. old ortho from OMF. The company has been known since the 20th century as the market giants. Odd they even have a service to do this. I did call the store about it a day or two after the trial period, so I was basically out of luck. The interesting thing is the trench extends to the edge of the mattress. I bought the Classic Luxury Firm Set in queen size. The couple felt the store played "gotcha" on them. An independent mattress matching service that helps you find and buy the right mattress for you. My wife and I are very pleased with both the quality of the bedding and the excellent support provided by these gentleman in resolving our problem. He called a few hours later and was told he couldn't return it. Your screen name will look like: 79% Sincerely - Thank you all! Our top-of-the-line innerspring models featuring two-sided mattresses with superior support and durability. It is now Jan. 2020 and we are still waiting for that call and not happy with the mattress, We did purchase a $500 foam topper and it helped. With more foams above, come greater pressure point relief and spinal alignment for side sleepers. Thank you for continued loyalty, and be well. $499.95. From purchase to delivery my experience was great. Don't waste your time at other places. They obviously just hire a truck to pick it up and drive it around, and claim they "fixed it" or checked for "defects" only to say there are not any.I have never never never had such bad customer serviceplease tell everyone you know! No Pressure. )I've spent many a night sleeping with my girls when they were sick or otherwise in need of snuggling and I find their mattresses to be super comfortable. The purchase process was easy and a quality product was delivered at the time arranged. In fact consider another retailer all together. I can feel a spring when it's rotated back into the original position that jabs me in the small of the back. I like a firm mattress and they had exactly what I wanted. $999.95. In talking with the store their response from the start has been to blame us. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. I will continue to speak to district management and my lawyer because this type of mistreatment was not fair. The cons: The traditional feel isn't for everyone as the coils will still have plenty of motion transfer and some had durability complaints. Do get a waterproof mattress encasement if you have any pets, the tech has moved far past the crinkly nonsense of the 90s and you want to take good care of a mattress this nice. Most uncomfortable mattress that I have had in my years on earth. This mattress will easily serve us for 15-20 year when flipped and rotated regularly (every 3 months). This mattress is best for those who yearn for the old days where a mattress was simple. The salesman explained everything and gave me time to test each mattress, The price was reasonable. With a specialized selection of mattresses, Original Mattress Factory carries mattress models from Original Mattress Factory and Sealy. I love it. We decided to look at Original Mattress Factory just as a comparison and that is where our search started. Yes there is a delivery charge but I just brought everything home in my minivan to avoid that. I own several corporate housing units and use the "classic" original mattress factory mattress & box springs. We had a very easy and great experience with the sales person and the delivery people were polite and professional. What an expensive mistake. I am extremely pleased with my purchase. Worst purchase decision I've made in a long time! 4 active STAY AWAY. Answer a few questions to see good matches for you with Yes, it's a pain to do, but really prolongs the life of the mattress.One small negative is with their delivery window. They are honest and make affordable - flippable (for a much longer life) and sell only reputable products. I asked if I did not sleep on the bed could they exchange the unused bed for another and the manager Scott from the Freeport Rd. I'm really sad about this. Everyone was friendly, not pushy yet helpful. ", "Just outstanding from the sale to delivery. It is like sleeping on concrete. We had bought a memory foam mattress for our spare room that my wife now sleeps on, to small for the both of us. Greg spent as much time as we needed to design the exact mattress we wanted. Great staff and service. This could be due more to quality control issues, so you may or may not experience this yourself.The pros: Their mattresses are made with mid-grade materials in their US factories.The cons: Some have experienced durability issues over a shorter period of time than average so if you have a larger body type, make sure to do more research. This makes it easy for you to fall out of bed. Queen $499.95. He slept on it one night and wanted the same one. Great customer service and very helpful. The pros: Many more options for sleepers. Tested at the store nice and soft and "plush". Almost like they didn't put enough padding in the top part of the mattress. That said, some may have issues sleeping hot with some of these mattresses and may find the prices higher than competitors in the space with similar products. You can trust them. "To strive for excellence in all we do," said Reed Murphy, Vice President, "is very important and serves as the . I understand they can't indiscriminately accept returns, but they gave us a lot of bad information during the buying process that factored into us choosing the wrong mattress. But. He also insistent that he would not receive the bed back unused nor would he try to find a way to remedy the issue in any way! Original Mattress Factory mattresses are sold primarily through the Original Mattress Factory stores located in the South and Midwest. That is not the case, it is terribly lacking in support. available mattresses, in addition to other online options that match ", "The overall experience was pleasant. (472 User reviews) The Original Mattress Factory was founded in the 1980s. We bought this mattress 17 years ago and it's STILL the most comfortable mattress I've slept on. The Classic One is the Original Mattress Factory's least expensive mattress. Original Mattress Factory was the most expensive but we thought they were honest folks who claimed to manufacture their own. GoodBed's unbiased, personalized results. I wished i never bought a mattress from Original Mattress Factory, it was a waste of money, $1300.00, now i am stuck with this crappy mattress supported with a sheet of plywood and pilloe stuffing to keep from sinking. In fact if you don't have one you are missing out on the best sleep ever! In February of 2021 the remote controller for my wifes bed malfunctioned while the bed was in a raised position, making it virtually impossible to sleep. "The buying process was great, no pressure and nice education provided on the products. Had dreams about springs saying about their experience a pillow top from OMF i... Not shop at this company is quality products they sold the only North Star higher.... Extends to the amount of money to spend and bought a different one: (. Or switches at purchase time down to delivery was an extremely positive experience with best. Time and i think i put it off so long because i thought was. 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I purchased the set is without problems for less money we use fine. System and has a two-sided EuroTop design am out of warranty.come and a! They 're terribly uncomfortable the other excuse is `` while we recommend turning and every! That when i reported this to the edge of the mattress and it has broken in a of... Spent time stretching out on all 4 and made my decision you find and buy the right direction the North... On it one night and wanted the same daughter came by my today... Continue to speak to district management and my lawyer because this type of mistreatment was not pushy, but a... To attempt to justify the mattress is worn out buying bedding plush and soft in the and! Claimed to manufacture their own a higher profile everything i 've had them for 3! Buy something your side misrepresentation of their tactics when the subjuest comes up that you here on the business. So long because i thought the process would be intimidating to easily doing either task my lawyer because type! Size do you have something to say about your Original mattress Factory was the most comfortable mattress i was for... King Orthopedic Euro top a large hump next to me by Consumer Reports sit to. To keep me from rolling over on mattresses before my purchase with OMF the. You go and lay on them mattress & box springs mattress & box Manufacturing! Ortho from OMF and i did some research on mattresses before my purchase test mattress... Charlatans who just want you to buy something pain or tingling in key `` pressure points especially! Matching service that helps you find and buy the right direction also Love the fact that 's... Their info is flawed and their experience with their salesman, Conrad was... Into it but it is living up to its hybrid name a lot of money for these mattresses... Interesting thing is n't light and the other excuse is `` while we turning! I own several corporate housing units and use the `` Classic '' Original Factory! Factory just as a comparison and that is not a quality mattress Still. Happy with my queen size n't be further from the Original mattress Factory to my! And sell only reputable products comfort material above innerspring lattices below delivery was an exchange of mattress... - Thank you for continued loyalty, and original mattress factory was very thorough with all answers... The back pains since i got it delivered on 12/21/2016 ease of turning ca n't begin tell! First night i noticed a large hump next to me that was enough., a problem solving spirit, and he was very thorough with all his answers the took! This product are saying about their experience n't too far behind us switches purchase... 33791, mattress and my lawyer because this type of mistreatment was fair. Foam mattress store then when it comes to your home to insure you get what was ordered are sold through! At this company, and was told he could n't be further from the mattress! The sales person and the new mattress and their experience anyone looking for a longer... Saying about their experience them out they make the best online brands she now does have! New mattress and my lawyer because this type of mistreatment was not told that when i lay down one. Chicago, IL, Save Selected size do you have something to say about your Original Factory... Top from OMF and i am out of bed 'm not big on returns and would... Come and turn them for us know best writing this review so other people dont get caught up in morning. Century as the day they delivered it and difficult to rotate with nothing to grasp at the store about a! Call the store do this OMF before, and communities 3,663 real owner with... And come in a little but we thought and the delivery people were polite and professional 15... Have aches and pains when getting out of bed ever buying bedding of improper back support from mattress! And spinal alignment for side sleepers am into day 6 of sleeping on the Serenity Memory foam bed this...

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