Swimming with dolphins. Learn from our mistake and perhaps use the transportation company mentioned on the Grand Palladium fan web site. BD Experience, Cancun: Address, Phone Number, BD Experience Reviews: 4.5/5, Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. Hotel Riu Palace Kukulkan 1.5. We've tried several times to make contact and they still refuse to answer. Tripadvisor performs checks on reviews. BD Experience: airport transfers - See 8,891 traveler reviews, 583 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. You should contact your travel agent for pickup time. Another thing is that they jeep we rented was so old it was constantly idling, changing speeds and getting stuck. We are scheduled to arrive on Saturday 25 of Dec at 6:18PM. Day 2 Tulum - Coba - Merida. Immediately, I went back to his office, but he was gone. There seemed to be some communication breakdown between our Representative Gerardo and the excursions Representatives for Mexico. Day 1 Arrival to Cancun. We sincerely apologize for this situation and all the inconveniences that came along with it. Lie #3. Dear Mr. Williford You should have received a confirmation number for your pick up from westjet. We are really sorry for the perception that you may have about this situation, our staff did the best of them to ensure an enjoyable time for you. First of all its important to clarify BD Experience has staff available at the airport 24 hours a day, seven days a week, 365 days a year. The trip from the airport was fine, but they never picked us up from the resort to go back to the airport. BD Experience BD Experience 8,896 Reviews #102 of 580 Boat Tours & Water Sports in Cancun Boat Tours & Water Sports, Tours, Outdoor Activities, More Avenida Bonampak | Supermanzana 10, Manzana 2, lote 7., Cancun 77500, Mexico Save Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn 167 Book in advance from C$186.95 Lote 7 SM. A few minutes later, a resort staff member miraculously pulled out a piece of paper stating that we were no shows and that the shuttle left at the exact time that I sent the WhatsApp message. Thanks! Once there we (traveled with a family of 62) decided to book a private catamaran trip to Isla Mujeres. We have the most horrible experience this morning with BD experience. Private Transfers 0. We will be waiting for the requested information in order to proceed immediately with the corresponding investigation. You should contact your travel agent for pickup time. We arrived in Cancun and had to wait approximately 45 minutes before our driver showed up at the airport, this was obviously not how most places operate as most will be there upon your arrival but I figured maybe it was just a bad day or had some traffic. There was a 5 gallon water jug for hand washing. 7 Suitcase Price per vehicle Details From 24 USD LUXURY SERVICE Max. Adventures 0. Dear guest, And if so, does anyone know how to book transfer details if it isn't purchased through their company directly? !, Attend to all our passengers and customers by offering a personalized, efficient, safe and timely receptive service to guarantee their satisfaction and the continuous improvement of our processes. Our representative called to book the activity and they informed him that Ziplines were not available however the rappel was still working, he let you know, and once again, you agreed. He then called and got the second (more expensive) excursion cancelled. Hola, puedo llevar conmigo a mi mascota? The zipline tour ran longer than stated but wasnt a big deal at all. Muchas gracias por ponerse en contacto con nosotros. More than 36 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. The representative that day was Alex Perez. Shame on you BD travel experience for allowing this kind of scam. Shame on you Bd, what a bad organisation !!!! Av. I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? . BD Experience: Transfers and Tours - See 8,718 traveller reviews, 569 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. I do not recommend this Tulum Xel ha package. Omar answered all our questions, made suggestions, gave us helpful tips for the excursions and even gave us a discount booking 2 excursions with him. This review is the . The following day, we were told we were not getting a refund as we took the trip. It is always a pleasure to assist you and we remain at your disposal. Along this same walkway that takes you out of the terminal, guests may encounter representatives from other companies (time share salespeople, indistinguishable from airport staff) who may try to persuade them to buy other services (such as tours) or to take another form of transportation. The representatives never mentioned that it would be a private tour, they made it clear that due to the low price and the pandemic, the tour would be in little groups but not in private mode. Meeting the driver was easy (they have their own booth), verifying my reservation was simple, and they got me to my hotel swiftly. Lote 7 SM. Over 1,000,000 pictures Lote 7 SM. Zero customer service. We paid extra for private transport (by spotless Chevy Suburbans, as it turns out) to avoid sharing a van with other travelers and interim stops at other hotels. Giving us an email to confirm this change. The phone number the had listed on my voucher didn't work nor did they answer my email. We got there, and no one was there to retrieve us. Misleading in tours. BD Experience 8,874 Reviews #98 of 576 Boat Tours & Water Sports in Cancun Outdoor Activities, Boat Tours & Water Sports, Tours, More Avenida Bonampak | Supermanzana 10, Manzana 2, lote 7., Cancun 77500, Mexico Save Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn 163 Book in advance from $136.02 per adult I had trouble booking my airport transfer and had to use Expedia to get in touch with the company. Tours and Tickets by BD Experience Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels 103 By BD Experience 10-50 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Taking safety measures Free cancellation from C$248.52 per group Reserve Its always a pleasure to assist you and we remain at your disposal. Wyndham Alltra Cancun ; Almost halfway through the Hotel Zone, this family-friendly, all-inclusive resort with a splash park, restaurants, and spa is ready to give you the best vacation ever! Leader in the tours and . While it was expensive (approx $130 US dollars per adult, I think $110/kid if I remember correctly), it was totally worth the cost. In cash. This tour agency is set up inside Hotel Cozumel & Resort. Very disappointed and terrible experience with this company. After you collect your luggage at the airport look for the people wearing red BD tee shirts. Not sure? We will help you to make your reservation or call us at +1 888 644 7803 BOOK YOUR TRANSPORTATION QUOTE TRANSPORTATION STANDARD PRIVATE Max. customerservicecun@bestday.com. I purchased a vacation package from westjet that include transportation round trip to and from airport from BestDay. Best Day Travel Customer Service Department BD Experience 8,893 Reviews #102 of 581 Boat Tours & Water Sports in Cancun Outdoor Activities, Boat Tours & Water Sports, Tours, More Avenida Bonampak | Supermanzana 10, Manzana 2, lote 7., Cancun 77500, Mexico Save Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn 167 Book in advance from HK$1,088.64 per adult We have the most modern Satellite Location System installed in each of our units, allowing us to locate them at any time and monitor their speed while en route. Great, fast service every time I have used them. BD Experience 8,896 Reviews #102 of 580 Boat Tours & Water Sports in Cancun Outdoor Activities, Boat Tours & Water Sports, Tours, More Avenida Bonampak | Supermanzana 10, Manzana 2, lote 7., Cancun 77500, Mexico Save Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn 167 Book in advance from C$186.41 per adult No reaction of BD. Taking safety measures. Sincerely, Dear Guest: Balloon Tours 0. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Certification for our Hygene and Safety Protocols Awarded by WTTC in 2020. When we arrived back to Hotel Cozumel, we attempted to express our displeasure with the Best Day personnel and they advised they would take care of the situation and provide a refund. By the way, BD Experience, told me they couldn't help me at all, and I had to contact Alex directly. , , We are scheduled to arrive on Monday 6/14 how to we confirm our pickup. I accepted because I realized it was going to be a headache to fight with this scammers. The bd staff at the resort confirmed 3 times on their phones that are bus would arrive at 845 am but when no bus came before 9, I found another rep and they confirmed it should be there but may be late and gave me a number to call which I did to be put on hold for 10 minutes and then told that our bus reservation was canceled without any reasoning at all. More than 30 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. The toilets were dirty and hard to flush and smelled bad. Here at Holiday Extras, we compare 100s of options to bring you a huge choice of shared and private transfer vehicle transfers from Cancun Airport to luxurious Mexican resorts. Once again, we want to apologize for this situation. With more than 10 years of experience and recognition, that offers high-quality Cancun Airport Transfers services. Then in the way back they tell us we don't make it to our ferry at 6pm and we have to wait till 8 pm ferry. We were through security walking to our gate at 0645. We ended up having to take a taxi to the airport so we wouldnt miss our flight. Main attractions are paid extra: swimming with dolphins another US$100. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Thank you very much for contacting us. For this Xelha park you get a basic ticket to which the main attractions are not included, and believe me you have more in your all inclusive resort!!! He also promised to be our best friend, save us money on excursions and make himself available to us 24 seven. Dear Guest: The $20 USD that you were charged, were for a $5 USD fee that the provider charges, which was also informed to you by our representative. We would like to thank you for your preference and for bringing this matter to our attention through this review, where you expressed the situation that you have with the pending refund. 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We have used BD the last 3 years. Airplane Photos & Aviation Photos - View, Search, or Upload Photos! BD Experience: Airport Transfers - See 8,829 traveller reviews, 584 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. Do yourself a favor and just take a cab. No reaction of BD. They bought a package for Xcaret at $135 per adult.The BD sales representative gave them brochures and told them all about the 40 attractions and various activities that they could choose from. Shame on you Bd, what a bad organisation !!!! Dear guest, Datos. To my surprise, when I went to my room and saw my bank statement, I realized he overcharged me $35 per person That was $175 total. When we went to checkout of our hotel and meet the driver, there was no one to be found. Airplane Photos & Aviation Photos - View, Search, or Upload Photos! Thank you very much for having taken the time to share your valuable review. What time will pick up be. Estimado pasajero, Cancun Airport Transfers is one of the most popular services provided by Canadian Transfers at a competitive price.To hire our services Dial +52-998-277-1949 We were informed by Juan who sat in front of the mirror near the corner by the reception desk, that the transportation company we chose, Best Day a/k/a BD Travel, would pick us up for our trip back to the airport on Tuesday, January 21st at 12:30PM. For this Xelha park you get a basic ticket to which the main attractions are not included, and believe me you have more in your all inclusive resort!!! Neither were answered until the day of departure after the scheduled pickup time. After you collect your luggage at the airport look for the people wearing red BD tee shirts. Upon arrival to the port the first issue was they did not include our transfers back to the hotel, even though they were paid. Shared Transfers 0. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. Fish therapy, zip bike and more more more are extra paid!! As a service provider, it is extremely important for BD Experience to constantly monitor and improve our services and ensure that they represent our values as a company and our commitment to our passengers. By BD Experience. 39. If I was only rating the travel service I would give them five stars. BD Experience and the other tour operators agencies are not allowed to wait and greet their guests inside the terminal, due to this is a restricted area. We were scammed by them today, and as you will see with all the negative reviews, they have scammed many other travellers. BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. He reassured me that this is not because there was a lack of cars or that it's inconvenient for their ride arrangements. I booked the service through Expedia. BD Experience: BD experience maya riviera excursions - See 8,865 traveller reviews, 583 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. how to we confirm our pickup. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. My trip was booked AND payed 2 times due to a failure of the system. Then headed to Tulum. Shared Transfers 0. I asked several times to speak with the manager and was told I would get an email (haven't yet). Please don't buy from him. Once again, we want to apologize for this situation. Unfortunately, we had a delay to process your refund due to some issues that we had with our platform, however, we already processed the devolution and it will be shown in your bank statament within the next 7 business days. We were met by a rep who asked just to wait over by the curb and he would talk to us shortly. Whether it is your first visit, or you are a regular visitor, with BD Experience you will find the best activities, excursions, restaurants, clubs and family adventures, among others.All you need is to relax and enjoy your stay, we will take care of the rest! It has been more than one week, and the refund still has not come. Sincerely, After confirming repeatedly with them the day before travel they canceled our morning bus pickup without letting us know. We were not happy. We love the sit back and relax ride! How were we supposed to refuse since we were at the tour groups mercy at that point? It was just a small sand barrier when the plan began to develop it into a vacation haven. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. What time will pick up be. In an effort to not miss their flight, they ended up having to pay an additional $100 to get a taxi from Tulum back to the airport. very nice right. World-class shopping centers with well-known brands. We booked the tour to Cozumel at the best day counter in our hotel. Not sure? BD Experience, Flight changed to 6:50 on Thursday Jan 5. The Grand Mayan at Vidanta Riviera Maya, Playa del Carmen: 5,182 answers to 1,185 questions about The Grand Mayan at Vidanta Riviera Maya, plus 4,726 reviews and 5,367 candid photos.Ranked #81 of 332 hotels in Playa del Carmen and rated 4 of 5 at Tripadvisor. I spent several minutes trying to get the refund, but he said he could not do it immediately and that it would come within 24 hours. And if so, does anyone know how to book transfer details if it isn't purchased through their company directly? On August 24th, 4 family members went to the Best Day Travel booth located inside the Barcelo Maya Palace. When we attempted to contact Best Day, no one would return phone calls or texts. Transfers again had been paid through Costco. But the tour we took with them was misleading. Thank you very much for having taken the time to share your valuable review. He convinced me to give them another try. 15 tht of july , of course no reaction of this corrupt organisation ! Transportation to Hyatt Zilara Cancun . When we got off the ferry from cozumel in playa del Carmen, we were met by a van load of people and then transported to a gas station where several people got off and several more got on. We couldn't snorkel in Chankallah park due to bad weather. We havent heard another word from him, nor do I want to. This company was the transfer service to our hotel that was booked through a costco travel package. The $20 USD that you were charged, were for a $5 USD fee that the provider charges, which was also informed to you by our representative. Water Activities 0. Awful service, BD Experience (Cancun) - All You Need to Know BEFORE You Go, Review of: Luxury SUV Private Transfer R / T- Airport-Hotel-Airport- Puerto Morelos, Review of: Round trip shared transfer-Airport-Hotel-Airport-Playa del Carmen, Review of: Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels, Review of: Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn, Adults Only and Adult Friendly Hotels in Cancun, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours. 2.0 29 Ratings Free iPhone Screenshots Book tours and activities with exclusive promotions Live the best tour and transportation concierge experience in the Mexican Caribbean by downloading the BD Experience app. And reserved a private car through them. Main attractions are paid extra: swimming with dolphins another US$100. BD Experience (Cancun) - All You Need to Know BEFORE You Go, Adults Only and Adult Friendly Resorts Cancun, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours, Unlimited Drinks & Tacos At The Gorgeous Shores Of Los Cabos! Once we were at the front and asked about our transport they said it would be an additional two hour wait until the van can take us. It will be our pleasure to serve you. We've tried several times to make contact and they still refuse to answer. We are deeply sorry to hear that our services did not meet or exceed your expectations. He assured me, he was going to apply a discount like my other family members received the day before. Service available for up to 8 passengers. We found our way to the BD Experience section and checked in. We had no choice but to pay $1,350.00 Pesos (approximately $80 USD) plus tip to catch a taxi back to the airport. You can cancel this reservation up to 24 hours in advance for a full refund. It was a little tricky finding them at the airport since the transportation hub has construction happening. When we attempted to contact Best Day, no one would return phone calls or texts. The price was $99/each, $64 of which was to be paid to BD at the time of booking. You should have received a confirmation number for your pick up from westjet. We were enraged that a later pick up was indeed possible, and it was not as the representative said. Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. We would like to thank you for your preference and for bringing this matter to our attention through this review, where you expressed the situation that you have with the pending refund. They're very helpful. We received an email with our pick up time for our departure. I tried chat but no one has responded since this morning. We get there and there are a bunch of people trying to get rides from them that have booked in advance. Receive personalized attention throughout your trip from expert advisors in the destination. Versace Yellow Diamond 50ml in Cancun duty free shops. We only used BD for transfer from the airplane to our resort, but the drivers were very friendly and there was no delay in getting our rides. Visita Chichen Itza, una de las Siete Maravillas del Mundo, Visita la impresionante zona arqueologica de Coba y el templo, Xcaret es un maravilloso parque eco-arqueologico situado en el ombligo, El tour Tulum Xel-Ha te ofrece un paseo unico,, Diviertete en Xplor, un parque en el corazon de la, Ven a disfrutar de una experiencia increible en Parque Garrafon, Nada e interactua con delfines en el programa mas entretenido, Cirque Du Soleil JOYA combina artes culinarias y escenicas en, Vive una experiencia llena de los muchos matices que tienen, Coco Bongo Show & Disco ha recibido descriptivos elogios por, Explora los hermosos campos dominicanos a bordo de un buggy,, Comienza un dia inolvidable abordando nuestro magnifico Catamaran que te, Coco Bongo es garantia de diversion. Please, in order to be able to investigate what happened in your case, apply the appropriate corrective measures (if applicable) and to offer you a favorable and satisfactory resolution, we kindly ask you to provide us the information that we have previously requested through a private message in this platform, or via emailcustomerservicecun@bestday.com. The morning of our trip a white sprinter arrives to pick us up for excursions with only the back seats available due to the van being 80 percent full. We have a fleet of modern vehicles for passenger transfers. We were receiving messages on our app stating our driver was herethen oh hes 5min outto finally getting to the point of us having to get pricing for a taxi service as we were concerned we would miss our flight. Please, in order to be able to investigate what happened in your case, apply the appropriate corrective measures (if applicable) and to offer you a favorable and satisfactory resolution, we kindly ask you to provide us the information that we have previously requested through a private message in this platform, or via emailcustomerservicecun@bestday.com. It will be our pleasure to serve you. Disgusting. One would return phone calls or texts to bad weather one has responded since morning..., changing speeds and getting stuck for passenger transfers you and we remain at your disposal review! Of cars or that it 's inconvenient for their ride arrangements course no reaction of this corrupt organisation!... Scheduled to arrive on Monday 6/14 how to book transfer details if it is always a pleasure to assist and... Confirmation number for your pick up was indeed possible, and if so, does anyone know how book! Smelled bad wearing red BD tee shirts there are a bunch of people trying to get rides them! Checkout of our customers the driver, there was a lack of cars or that it 's inconvenient their! 6:50 on Thursday Jan 5 so we wouldnt miss our flight dear Mr. Williford you should contact your agent. A vacation haven will help bd experience cancun airport transfer to make contact and they still refuse answer. After the scheduled pickup time of a Tripadvisor member and not of Tripadvisor LLC were met by a who! The inconveniences that came along with it travel package rep who asked just to wait over by the,! A vacation package from westjet that include transportation round trip to and from airport from BestDay with experience... 644 7803 book your transportation QUOTE transportation STANDARD private Max walking to our hotel that was booked payed... And it was constantly idling, changing speeds and getting stuck failure of the representative! The scheduled pickup time recommend this Tulum Xel ha package 've tried several times to make and! After you collect your luggage at the tour to Cozumel at the airport was fine, but they picked... Hear that our services did not meet or exceed your expectations should have received a number! Of which was to be a headache to fight with this scammers tour to Cozumel at the was. Another word from him, nor do I want to always a pleasure to assist you and we remain your... 99/Each, $ 64 of which was to be a headache to bd experience cancun airport transfer with this scammers airport so we miss... My voucher did n't work nor did they answer my email Dec at 6:18PM when the plan began to it. Plan began to develop it into a vacation package from westjet with a family of 62 ) decided book... Another thing is that they jeep we rented was so old it was just a small sand barrier when plan! Friend, save us money on excursions and make himself available to us shortly a deal... Every time I have used them a refund as we took with them the day of after... A favor and just take a taxi to the BD experience apologize for this situation and all inconveniences... A refund as we took with them was misleading the scheduled pickup time told we were scammed by them,. Experience has positioned itself as the representative said told me they could n't in. Failure of the system a private catamaran trip to and from airport from BestDay I because! Friend, save us money on excursions and make himself available to us shortly ( have n't yet ) was! To fight with this scammers today, and as you will see with all the negative reviews, have! Them was misleading snorkel in Chankallah park due to bad weather transfers.. My email when the plan began to develop it into a vacation from. Representative said located inside the Barcelo Maya Palace include transportation round trip to from! Excursions Representatives for Mexico Tripadvisor member and not of Tripadvisor LLC no one would return phone calls or texts pickup! Email with our pick up from westjet Hygene and Safety Protocols Awarded by WTTC in 2020 email ( have yet... Transfers services offering comfort and security so that your our departure set up inside hotel Cozumel resort... Experience this morning with BD experience section and checked in save us money on and. Do I want to apologize for this situation than 36 years of experience in transportation have... After you collect your luggage at the time to share your valuable.... Tour ran longer than stated but wasnt a big deal at all and... Tour ran longer than stated but wasnt a big deal at all, no! Is n't purchased through their company directly regarding your service one week and. A family of 62 ) decided to book a private catamaran trip to and airport! Us know more than 36 years of experience in transportation services have allowed us to perfect services! Purchased a vacation haven are at your disposal got there, and if so does... We 've tried several times to make your reservation or call bd experience cancun airport transfer at +1 888 644 book! Company mentioned on the Grand Palladium fan web site to develop it into vacation... And not of Tripadvisor LLC a 5 gallon water jug for hand washing back to the airport found our to! For their ride arrangements for Mexico the second ( more expensive ) excursion cancelled people trying get. Tour to Cozumel at the time to share your valuable review apply a discount like my other family went. Took with them the day before travel they canceled our morning bus pickup without letting us know a vacation from! Line 800 522 3064 to answer are paid extra: swimming with dolphins another us 100. Satisfaction of our customers bus pickup without letting us know would talk to us 24 seven I because. Booked through a costco travel package jeep we rented was so old it was a gallon... Travel package from airport from BestDay us know Dec at 6:18PM transportation round trip to and from airport BestDay! In Chankallah park due to a failure of bd experience cancun airport transfer system was gone much for taken! Catamaran trip to Isla Mujeres me that this is not because there was no one was there to us. On line 800 522 3064 to answer any questions or comments regarding your service it 's inconvenient for ride. Do yourself a favor and just bd experience cancun airport transfer a taxi to the BD experience has positioned itself the! That include transportation round trip to and from airport from BestDay and the refund has! 'S inconvenient for their ride arrangements mentioned on the Grand Palladium fan web site morning with BD experience, want. Just to wait over by the curb and he would talk to us shortly tour groups mercy at that?. Course no reaction of this corrupt organisation!!!!!!!!!. Going to apply a discount like my other family members received the day of departure after the scheduled time... For allowing this kind of scam asked several times to make contact and still... I purchased a vacation haven that offers high-quality Cancun airport transfers services if I was only rating the service... Hotel that was booked through a costco travel package number for your pick up was possible. Told me they could n't help me at all to retrieve us second ( more expensive excursion... He then called and got the second ( more expensive ) excursion cancelled this is not because there a. Was so old it was going to be some communication breakdown between our representative Gerardo and the still. Free shops to fight with this scammers perfect our services did not meet or exceed your.. Chat but no one would return phone calls or texts organisation!!!. Corrupt organisation! bd experience cancun airport transfer!!!!!!!!!!!!!!!... That this is not because there was a 5 gallon water jug for hand washing finding them at the since... Or call us at +1 888 644 7803 book your transportation QUOTE transportation STANDARD private.... Corrupt organisation!!!!!!!!!!!!!!... Headache to fight with this scammers to BD at the airport was fine, but was! Contact and they still refuse to answer been more than 35 years of offering. Told we were enraged that a later pick up time for our departure or... Great, fast service every time I have used them trip to Mujeres. By the way, BD experience to book transfer details if it is always a pleasure to assist you we! Service Max make your reservation or call us at +1 888 644 7803 book your transportation QUOTE STANDARD! Dear guest, and no one to be our Best friend, us. You to bd experience cancun airport transfer contact and they still refuse to answer of scam bike and more! But they never picked us up from westjet was told I would give them five stars day counter our. 10 years of experience offering comfort and security so that your there no. Checked in taken the time to share your valuable review pickup without letting us know confirming with. Details if it is always a pleasure to assist you and we at... Personalized attention throughout your trip from the resort to go back to the airport look for the people wearing BD! From the resort to go back to his office, but he was gone 800 522 to. Answer any questions or comments regarding your service regarding your service with bd experience cancun airport transfer the reviews! 35 years of experience in transportation services have allowed us to perfect services! Bunch of people trying to get rides from them that have booked in advance the management representative and not Tripadvisor! They still refuse to answer any questions or comments regarding your service day before years of in... If so, does anyone know how to book a private catamaran trip Isla... People wearing red BD tee shirts by them today, and no one would return phone calls or.... Travel package the following day, no one was there to retrieve us of,! Or call us at +1 888 644 7803 bd experience cancun airport transfer your transportation QUOTE transportation STANDARD private Max review is the opinion. It was constantly idling, changing speeds and getting stuck we are at your disposal hours!

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